Sprinklr
eLearning development for an AI-driven enterprise CRM platform, via Exputo.
- Storyline
- Enterprise
- Content rework
01Who they are
Sprinklr is an enterprise platform that aggregates a company’s social accounts into one large, AI-powered CRM that reads customer sentiment — if you’ve ever DM’d a big brand, you may have been talking to Sprinklr. (AI-driven, before that was cool.)
02The challenge
Take existing material and rework it for online delivery — turning reference content into real eLearning for a sophisticated enterprise product.
03What I did
One of the IDs on the team. Reworked existing material for online presentation and built the eLearning courses in Articulate Storyline.
04The outcome
eLearning that made a complex, AI-driven enterprise platform learnable for the people who needed to use it.
The work
One of eleven courses I built for Sprinklr, spanning both instructor-led training and self-paced eLearning — here’s the certification deck, the instructor guide, and a hands-on “Try It” activity.
Selected slides from the Modern Advertising Certification — a two-day instructor-led course. Deck built in PowerPoint, InDesign, and Illustrator.
Instructor Guide
The full facilitation package: two-day agenda, timing, class-prep checklists, classroom setup, and hands-on exercises.
“Try It” eLearning Activity
A hands-on Storyline module where learners apply what they learned in a guided, interactive simulation.
Source Articulate Storyline (.story) files for the “Try It” activities available on request.